Drury Hotels Recognized as “Nice” by Consumer Reports

Drury Hotels, a company based in St. Louis, has been recognized as “nice” in Consumer Reports‘ third annual Naughty & Nice List.  The List is based on contributions from Consumer Reports staff members and Facebook fans.
Consumer Reports announced the Naughty & Nice List of company policies and practices today. The List covers a variety of industries, including automotive, apparel and hospitality brands.  Other brands in the “Nice” section include Nordstrom, Honda, and The Home Depot.

The following is the excerpt on Drury Hotels.

Drury Hotels
There’s a reason why Drury, a chain of more than130 properties in 20 states, ranks at the top of Consumer Reports’ Ratings of moderately priced hotels. The company lives up to its motto, “the extras aren’t extra.” Included in the price of a room: hot breakfast (eggs, waffles, cereal, sausage, etc.); hot food every evening (chicken strips, soups, baked potatoes, mac and cheese); soft drinks and popcorn in the lobby; wireless high-speed internet everywhere; 60 minutes worth of local and long distance calls a day; swimming pool and fitness center; 24-hour business center with free incoming and outgoing domestic faxes; HBO; and, coming soon, flat-screen TVs in every room.

The entire Naughty & Nice List can be accessed at http://www.consumerreports.org/cro/2012/11/naughty-or-nice/index.htm

“At Drury our goal is to make every guest’s experience perfect from the time they enter the hotel lobby until the time they check out.” said Alison Casler, director of training and communication, Drury Hotels.  “We are thrilled and honored to be recognized by Consumer Reports, and we will continue to provide our guests friendly service and an enjoyable stay whenever they visit Drury Hotels.”

Drury Hotels was recently recognized by J.D. Power and Associates for ranking “Highest in Guest Satisfaction Among Mid-Scale Limited Service Hotel Chains, Seven Years in a Row” in the firm’s 2012 North American Hotel Guest Satisfaction Index Study(sm). This year, Drury once again earned top honors in the 2011 Market Metrix Hospitality Index (MMHI), ranking #1 among Upper Midscale Hotels.

About Consumer Reports
Consumer Reports is the world’s largest independent product-testing organization. Using its more than 50 labs, auto test center, and survey research center, the nonprofit rates thousands of products and services annually.  Founded in 1936, Consumer Reports has over 8 million subscribers to its magazine, website and other publications.  Its advocacy division, Consumers Union, works for health reform, product safety, financial reform, and other consumer issues in Washington, D.C., the states, and in the marketplace.

About Drury Hotels
Drury Hotels Company is a Missouri-based, family-owned and operated hotel system with more than 130 hotels in 20 states from Arizona to the Carolinas and from Texas to Michigan. Drury guests experience many free amenities, including free hot breakfast, free evening food and cold beverages at the 5:30 Kickback®, free wireless Internet and free long distance and local calls. Friendly team members, clean rooms and a great value have helped Drury earn recognition from J.D. Power and Associates 7 years in a row for “Highest in Guest Satisfaction Among Mid-Scale Limited Service Hotel Chains.”

For a complete listing of all Drury hotels or for reservations, visit www.druryhotels.com or call 1-800-DRURYINN.

SOURCE  Drury Hotels


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